Privacy Policy
We are committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to our Practice’s website and governs data collection and usage. By using this website, you consent to the data practices described in this Statement.
Collection of your Personal Information
This Practice collects personally identifiable information, such as your email address, name, home or work address, or telephone number. This Practice also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests, and favorites.
There is also information about your computer hardware and software that is automatically collected by this website. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, maintaining the quality of the service, and providing general statistics regarding the use of this website.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through public message boards, this information may be collected and used by others.
This Practice encourages you to review the privacy statements of websites you choose to link to from the website so that you can understand how those websites collect, use and share your information. This Practice is not responsible for the privacy statements or other content on any other websites.
Use and Sharing of your Personal Information
This Practice collects and uses your personal information to operate the website and deliver the requested services. This Practice also uses your personally identifiable information to inform you of other products or services available from this Practice and its affiliates. This Practice may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
This Practice does not sell or rent or lease your Personal Data to third parties. We may share your Personal Data with trusted partners for business purposes, including: service providers who perform necessary services directly to this Practice; other entities for emergency response, legal compliance, identity verification, or directory assistance; to enforce agreements, protect our business and customers, or respond to legal requests. This Practice may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services, and they are required to maintain the confidentiality of your data.
This Practice does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
This Practice will disclose your personal information, without notice, only if required to do so by law.
Use of Cookies
The website uses “cookies” to help this Practice personalize your online experience. A cookie is a text file that is placed on your hard disk by a website server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
Security of your Personal Information
This Practice secures your personal information from unauthorized access, use, or disclosure. This Practice secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through encryption, such as the Secure Socket Layer (SSL) protocol.
Changes to this Statement
This Practice will occasionally update this Statement of Privacy to reflect company and customer feedback. We encourage you to periodically review this Statement to inform how this Practice is protecting your information.
Contact Information
If you have any questions, please contact us at vvetclinic@gmail.com.
SMS Communication & Privacy Statement
Victoria Veterinary Clinic may offer text message (SMS) communications to assist with appointment scheduling, reminders, service updates, and client support.
By providing your mobile phone number and consenting to receive text messages, you agree that Victoria Veterinary Clinic may contact you regarding your pet’s care, upcoming appointments, hospital services, and other clinic-related communications.
We respect your privacy. Mobile phone numbers and SMS consent information are used solely for clinic communications and are not sold, rented, or shared with third parties for marketing or promotional purposes. Consent to receive text messages, along with associated opt-in information, will not be disclosed to outside organizations except where required to deliver the messaging service or by law.
SMS Terms & Conditions
When you opt in to receive text messages from Victoria Veterinary Clinic, the following terms apply:
- Text messages may include appointment reminders, appointment confirmations, treatment updates, prescription notifications, and other client care communications.
- Message frequency will vary depending on your interactions with the clinic and your pet’s care needs.
- Standard message and data rates may apply according to your wireless service provider’s plan.
- You may opt out of receiving text messages at any time by replying STOP to any message. Once your request is processed, you will no longer receive SMS communications unless you provide new consent.
- For assistance, reply HELP to a text message or contact the clinic directly.
- Delivery of text messages is dependent on your wireless carrier, and Victoria Veterinary Clinic cannot guarantee that all messages will be received promptly or without interruption.
If you have questions about how your personal information is collected, used, or protected, please review our Privacy Policy or contact Victoria Veterinary Clinic directly.